We accept the following methods of payment:

• Visa
• American Express
• Mastercard
• PayPal
• Apple Pay
• Clearpay
  

Please contact us as soon as possible if you wish to cancel or amend your order. We cannot guarantee order cancellations or amendments, but will always do our best for any orders that are yet to be processed.

Our prices are inclusive of tax.

We only ship to UK addresses at this time.

We offer free standard shipping on all orders. Your order will be shipped by the Royal Mail or DPD and delivery is usually made in 2-4 business days.

Contact us as soon as possible after placing your order and we'll do our best to help.

If your items have been damaged in transit, we will provide you with a replacement or a full refund. Please contact us with your order details and you'll be requested to provide a photo of the damaged items.

No matter the reason, we offer free returns within 30 days from the time of your purchase. Items must be in their original condition and packaging to be eligible.

Contact us with your order number and we'll email you a prepaid postage label to return your items with. You'll just need to print out the label, fix it to the package that you'll be returning the items in, and drop it off at your nearest Post Office.

We do not offer exchanges at this time.

Your refund will be processed in 5–10 business days, from the day we've received your returned order.

If you've received a defective item, please contact us as soon as possible and we'll arrange for the item to be returned and inspected. Items damaged after handling or washing will not be eligible for returns. This includes snagged and pulled threads, product shrinkage and product discolouration.

Our products are made in Portugal and Italy.

All of our products are OEKO-TEX® certified, making them completely free of any harmful chemicals.

Our Egyptian cotton is Gold Seal accredited by the Cotton Egypt Association (CEA).